Crimson Hotel Filinvest City, Manila

GOOD: 1. Buffet breakfast was wide and varied. Appreciated that they anticipated the Valentine's volume of guests having breakfast and had addl seating and food set up in the lobby area outside Cafe 8. 2. Water refilling machine by the elevator lobby prevented used plastic bottle wastage. Good green initiative. 3. Room was still the same... Comfortable but getting old. No electric outlet on the right side of the bed? COULD BE IMPROVED: 1. Considering their check in is at 3pm vs other hotel's 2pm...we only got the sms that our room was available at 4.05pm. Then we had to queue at the check-in counter which only had 2 people! Two! It is Valentine's day and you know you have full house situation... We had to wait another 20 minutes to get our room key. Total 1.5hrs wasted before getting into our room. We then asked if we could ask for 30min extra late checkout on top of their 11am check out versus 12noon hotel standard. FLAT NO was the answer. We have mixed feelings about our latest stay in Crimson Filinvest thus the 3 out of 5 star rating for their service.

Always a great stay at crimson. We booked an executive king room which has access to their exec lounge.

had a relaxing stay here!! everyone is accommodating the staff are very welcoming 🤍✨

The sheet cover are too old. The room is small. Kuripot sa sabon toothpaste samantala 2 nights kami don. Sa pagkain masarap sobra. I wont recomend the hotel. Pero mgnda location. Isa pang ayaw ko pool nasa lobby hahha kloka.

The rooms were clean when we first arrived. There were banners for my wife's birthday as well as a cake slice which was really sweet. Although the room smelled of carpet which is understandable because the floor was laid with it. Just wish there were air fresheners of sorts to make the room smell better. We had a pool view but sadly due to the recent typhoons it was unaccessible. The bed and pillows were comfortable and best thing is the rooms air conditioning worked properly!  Breakfast buffet was average in terms of taste. Nothing special. The staff were polite but cant really see big smiles and hospitality vibes Im used to at other hotels.  Security guards are very friendly and accommodating.

If you want a hassle free vacation .. please avoid this hotel at all cost!! We managed to get the room after 430pm only.. The complimentary birthday cake was confirmed twice but it was not delivered to the room on the actual birth date as promised. The reception wanted me to ask the celebrant instead 😱 if she has received the cake already ???!!! wait what?? It was supposed to be A SURPRISE BIRTHDAY cake! Look at the attached mediocre birthday cake which was given (after the 5th call) upon check out only ! My friend deserve a better treatment 😡